Refund & Returns Policy

Return window

You may request a return within 14 days of the date your order is delivered.

To be eligible for a return, the item must be unused, in its original condition, and, where applicable, in its original packaging.

How to request a return

Please contact us before sending anything back. Include your order number and a brief description of the reason for the return. We will provide return instructions if your request is approved.

Items that cannot be returned

We may not accept returns for items that have been used, damaged after delivery, altered, or returned without prior approval. Additional product-specific exclusions may apply where stated on the product page.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photos of the item and packaging. We will review the issue and may offer a replacement, refund, or another appropriate resolution.

Return shipping

For change-of-mind returns, return shipping costs are generally the customer's responsibility unless otherwise agreed by LittleMarly. Original shipping charges are generally non-refundable.

Refunds

Once an approved return is received and reviewed, any applicable refund will be issued to the original payment method. The time for the refund to appear depends on your payment provider.

Packages marked delivered

If tracking shows that a package was delivered but you have not received it, please contact us. We may need to investigate the delivery with the carrier before determining the appropriate resolution.

Exchanges

We do not routinely offer direct exchanges. If you need a different item, please contact us and we will advise you on the available options.

Contact

For return or refund questions, contact christophe.bauda101@gmail.com.

Last updated: September 10, 2026